Terms of service

Terms of Service

Last updated: 25 March 2026

 

Welcome to Interiors By Zai (“we”, “us”, “our”).

These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms, along with our Privacy Policy and Returns & Refund Policy.

1. Use of Our Website

By accessing our website or purchasing from us, you agree to use our services for lawful purposes only.

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.

2. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use our website and make purchases.

 

3. Orders & Payments

By placing an order, you agree to provide accurate and complete information.

We reserve the right to:

• Refuse or cancel any order

• Limit quantities per customer

• Cancel orders due to pricing errors, stock availability, or suspected misuse

 

4. Product Information & Variations

We take care to present our products as accurately as possible. However:

• Colours may vary slightly due to lighting, photography, or screen settings

• Textures, materials, and finishes may differ between batches

• Product sizing may have slight manufacturing tolerances

These variations are not considered faults.

 

5. Availability & Changes

All products are subject to availability.

We may update, modify, or discontinue products at any time without notice.

6. Third-Party Services

Our website is hosted on Shopify and may include third-party tools or services.

We are not responsible for the performance, accuracy, or content of third-party services.

 

7. Intellectual Property

All content on this website — including images, text, branding, and designs — is the property of Interiors By Zai and may not be copied, reproduced, or used without prior written permission.

 

8. User Content & Feedback

By submitting reviews, images, or feedback, you grant us permission to use this content for marketing and promotional purposes without compensation.

 

9. Disclaimer

Our products and services are provided “as is” and “as available.”

We do not guarantee uninterrupted access to our website or that all content will always be error-free.

 

10. Limitation of Liability

To the fullest extent permitted by Australian law, Interiors By Zai is not liable for any indirect, incidental, or consequential loss arising from the use of our website or products.

 

11. Indemnity

You agree to indemnify and hold harmless Interiors By Zai from any claims, damages, or expenses arising from your misuse of the website or breach of these Terms.

 

12. Termination

We reserve the right to suspend or terminate access to our website if these Terms are breached.

13. Governing Law

These Terms are governed by the laws of Australia.

14. Contact

For any questions regarding these Terms, please contact:

Interiors By Zai

Melbourne, Victoria, Australia

info@interiorsbyzai.com.au